Telecoms & Communications

The boundaries between IT systems and telecoms and communications services have blurred significantly, bringing many new business benefits and potential cost savings to businesses.

‘Telephone systems’ now take many forms. This may be a locally installed, on-premise phone system, but other options include fully hosted VOIP services in the cloud, connected to desktop telephones. Or your telecoms services could be delivered via an entirely ‘soft phone’ approach using services such as Skype for Business, part of the Office 365 suite, running on desktop computers, laptops and mobile devices. Connectivity of these various technologies into software systems also adds a level of IT integration not previously possible.

Hosted VOIP systems rely entirely on Internet based connectivity but increasingly Internet SIP trunks, where calls are routed via the Internet rather than ISDN or analogue telephone lines, are becoming the norm for all telecoms. This provides great flexibility and potential costs savings but also means that Internet service reliability and performance become ever more important.

These developments present you with new opportunities to use telecoms in helping deliver digital transformation in your business. To achieve this, telecoms and communications should be considered as a part of your overall technology strategy for your business. Because of this, providing modern business telecoms is best served by the right technology partner over traditional telecoms providers.

We will work with you to design the solution that meets your communications needs today and one that will evolve with your changing needs in the future. We will implement your new systems and manage the migration process on your behalf. And as your technology partner, we will manage the solution as part of your wider, integrated technology environment. One bill, one support provider and a single, joined up approach.

Services include:

  • Fixed line provision
  • SIP trunk provision
  • On-premise phone system installation
  • Hosted VOIP telephony and Skype for Business integration
  • Mobile phone and data network agreements
  • Internet connectivity including Fibre ADSL (FTTC), Fibre to the Premises (FTTP) and Fibre Ethernet circuits
  • Bespoke integration projects

“Since moving to our new platform, we have seen a major improvement with everything working quickly and smoothly. The team are happier and able to get on with their work without the interruptions and frustrations previously experienced. Astec just get on with managing the system in the background so we have the peace of mind that everything is being looked after and maintained as it should be. They’re always there and quick to respond when we need them.”

Gibbons Mannington Phipps

“Working with Astec to meet our operational challenges has really helped take the business forward. We are a forward-thinking, fast growing and dynamic business and we need technology solutions and partner to match. Our operations have been transformed as a result of the technology and support provided by Astec – We have really seen the impact in reduced costs and our customer service has taken a big step forward.”

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Astec Computing (UK) Ltd
Astec House
Sedlescombe Road South
St. Leonards on Sea
East Sussex
TN38 0TA