We’ve shared a few of our customer testimonials with you so that you can hear what our customers think of us here at Astec.
If you like what you hear, please contact us today and we’ll talk about how you we can help your business.
“Technology is the driving force behind our company… Astec as our IT supplier make it their business to understand our business. With IT, it is always very, very important to have partners that respond quickly to your requirements. Astec has been one of those partners that we’ve been very comfortable working with. They are really an extension of our own business and we can call on them any time. They are very responsive to our needs. We wouldn’t have been able to achieve what we’ve achieved with the development of our depots and hubs without the IT and support that Astec have been able to offer us. We would absolutely recommend Astec. We have worked with them for a very, very long time and they’ve never let us down. We certainly made the right decision. Responsive, transparent and trustworthy.”
Wesley Bourne, Managing Director, Bournes Moves
“We needed somebody to support us in not just what we do now but in future projects as well. All our systems are linked together so if the server was down, we couldn’t do any work. We were having two to three times per week of half days where we couldn’t do any work and we couldn’t go on like it. We had to source somebody that could help us out. Our management are very happy because all of the issues we had before are now gone. We can manufacture 5 days a week, 8 hours a day. I don’t usually have to call when there’s a problem – Astec usually tell me when there’s a problem so that for us is peace of mind. I would absolutely recommend Astec without a doubt. We just love working with them.”
Cathy Gallop-Johns, Operations Manager, No7 Contact Lenses
“IT is very fundamental and crucial to our business. Astec have provided us with an efficient service on our IT systems. We haven’t experienced those frustrations that we were having before. We’re not experiencing the same problems and if we do have problems, we’re getting them quickly resolved. The key difference is the fact that we have now got confidence in our provider. Astec are involved all the way from grass root level right the way up to senior management. It’s enabled us to grow and it’s given us the confidence. A very reliable and honest, up-front company. I would certainly recommend Astec. Reliable, supportive and forward-thinking.”
Barry Douch, Business And Quality Development Manager, Stevens Rowsell
“Working with Astec to meet our operational challenges has really helped take the business forward. We are a forward-thinking, fast growing and dynamic business and we need technology solutions and partner to match. Our operations have been transformed as a result of the technology and support provided by Astec – We have really seen the impact in reduced costs and our customer service has taken a big step forward. We are now looking forward to taking the next steps in our technology journey.”
Matthew Bates, Operations Director, Lets2Share
“Astec take my IT problems away and remove the pressure which is so important in a small business. They are always very accessible, responsive and knowledgeable, which means that our team are more productive and I can focus on my business, not on IT.”
Alan Miller, OWM&M Design
“I have worked with Phil for over 10 years. I work in a business heavily dependent on IT, where making sure that people get paid on time can be very stressful. It is always reassuring to know that Astec are on hand to resolve any issues at critical times and they have never let me down. In fact, during recent takeovers by various software companies, and on my recommendation, the service supplied by Astec was retained as we were so remote from the head offices.
More recently I have used Phil’s skills when setting up my own business – he came up with solutions that ensured I could still offer the same service I had when we were part of a large organisation. I would not hesitate in recommending Phil and the whole team at Astec for their brilliant service.”
Alison Godwin, Managing Director, The Local Payroll Company
“We came to Astec, because we recognised that from a risk management point of view we could no longer look after our technology requirements in house. We had concerns about data back-up and needed to review all our current IT to make sure that it was appropriate for our business moving forward and protected us in the event of a disaster.
Now we have been given a clean bill of health and our backups are operating smoothly and efficiently. The specific benefits of working with Astec are that we now have peace of mind, with regard to our IT and know that we can call in an expert when “turning it off and back on again” doesn’t fix the problem.”
Ralph Sanders, Director, Lonsdale Financial Consulting Ltd
“Since moving to our new platform, we have seen a major improvement with everything working quickly and smoothly. The team are happier and able to get on with their work without the interruptions and frustrations previously experienced. Astec just get on with managing the system in the background so we have the peace of mind that everything is being looked after and maintained as it should be. They’re always there and quick to respond when we need them.”
Karen Crowley, Partner, Gibbons Mannington Phipps
“The joined-up and flexible approach to our system design provided by Astec, has given us real commercial advantage in a demanding market. Astec listened to how we wanted to operate and designed the system to fit and continued to develop the system as our needs evolved. Because of this, we have been able to provide a superior level of service to our members and offer a unique guest experience. We have efficient back of house operations and the key information we need to make important business decisions. Communication with members is simple and targeted at the right members at the right time. We really enjoy working with Astec and the support provided by them throughout the project development and since has been second to none.”