Account Manager

Full-time | £25k to £30k + uncapped commission

Astec continues to go from strength to strength with rapid growth year on year. Our team works with a wide variety of clients in the commercial SMB and education sectors, delivering a huge array of exciting and innovative digital transformation projects. We’re looking for the brightest and most enthusiastic talent to join our growing team as an Account Manager to work pro-actively with our clients.

Who we’re looking for:

This is an exciting opportunity to be part of a dynamic team reporting to the Customer Success Manager and based in our East Sussex office. You’ll be confident with excellent communication skills, delight in providing exceptional customer service. You are self-driven, organised and have strong relationship building skills with a hunger and passion for technology. You are driven to succeed. You understand business and how technology can be used to build modern businesses. You know the industry and you can think laterally. You enjoy developing and growing business with existing clients and helping them to achieve more. You use technology to work effectively. You’re happy to work independently but you’re a team player. You know what it takes to succeed. You want to work for a thriving, successful and forward thinking business. Is this you? Then read on …

Experience required and expectations:

As part of the role in our East Sussex office, you will be expected to:

  • Manage existing commercial and education accounts to ensure that clients are receiving the best possible service and are getting the very best from technology.
  • Plan and implement client ‘technology roadmaps’ as the blueprint to their digital transformation.
  • Support clients every step along their digital transformation.
  • Report activity and progress on a regular basis.
  • Work from the office, home or on the road as appropriate.

The role will suit someone with 2 years’ sales consulting experience in a similar organisation and be able to demonstrate a successful track record accordingly.

  • Knowledge of technology infrastructure including server-based environments, cloud and hybrid environments, Microsoft 365 and MS Azure solutions, data cabling infrastructure, communications, connectivity and telecoms, backup and disaster recovery solutions and managed services packages.
  • Full UK driving licence

A bit about us:

We are a small and dynamic company with offices in East Sussex and London. Astec has been established for nearly 30 years, so we’ve seen a lot. We are passionate about providing technology solutions for our business and education customers. Our mission is quite simply ‘to help organisations achieve more through the best technology, guidance and support’ and is the guide for everything we do. Outstanding customer service is our always our top priority.

Our culture is friendly and relaxed yet focused and sometimes a little intense – this makes it an enjoyable place to work where we all know what we have to do, put ourselves under a bit of pressure and have fun while doing it.

You will be joining a vibrant team of 19 and growing. We have big ambitions and are now looking for our next step in growth. You will help us shape and grow.

Above all we expect results.

 

Benefits:

Flexible working options allowing for flexibility in home working.

Health cash plan scheme.

We are passionate about developing our team to build a strong and dynamic workforce. We offer a wide range of funded courses and other training to allow you to keep developing your career.

23 days holiday (plus public holidays).

We provide a fully stocked refreshments area for all the team at no cost (and the occasional breakfast deliveries on the company!).

Fruit deliveries in the office are a regular and popular with the team.

We have free onsite parking.

We also like to let our hair down and run regular staff social events with dedicated funding and a social committee to choose how to spend it.

Check out our core values and if you think you’ve got what it takes, send us your details using the form below.

Our Guiding Values:

Work as
one team.

Working as one team means everyone is there for each other. The result; you achieve more and so do our customers.

Communicate effectively.

The way you communicate with colleagues and clients is the essential ingredient in maintaining trust.

Exceed
expectations.

Going the extra mile for no other reason than the satisfaction of creating delight is what makes the difference.

Act with passion, pride and integrity.

If you love what you do, you will be passionate, which will shine through. You should take pride in the amazing work you do.

Be ambitious
and grow.

We want our people to always be ambitious in everything they do and always find new ways to learn and grow.

Does this sound like the opportunity for you? Send us your CV.